Accessibility Statement

At The House of Sapphires, we are committed to ensuring that our digital experience is as beautiful, inclusive, and accessible as the gemstones we showcase. We believe that everyone regardless of ability, technology, or circumstances should be able to navigate our website with ease, dignity, and independence.

Our Commitment & Standards

We are actively working to conform our digital content to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These global guidelines outline how to make web content more accessible for people with visual, auditory, motor, and cognitive disabilities.

Some of the ongoing measures we take to ensure an optimal experience include:

Clear Visual Contrast: Designing our pages with accessible color choices so that our text and dazzling sapphire showcases are easy to read.
Alternative Text: Providing descriptive text (alt text) for our images so screen-reader users can experience the details of our collections.
Keyboard Navigation: Structuring our site so that it can be navigated efficiently using a keyboard alone, without requiring a mouse.
Responsive Design: Ensuring our website reflows and remains readable when zoomed in or when viewed on different screen sizes and mobile devices.

We Value Your Feedback

If you encounter any accessibility barriers while browsing our collection, or if you need assistance completing a purchase, we are here to help. Your experience is incredibly important to us.

Please reach out to our team using your preferred contact method below:

Email: info@thehouseofsapphires.com
Phone: +94 77 155 0171
Mailing Address: No.111, Subadrarama Road, Nugegoda, Sri Lanka, 10250

We aim to respond to all accessibility feedback within 2 business days and will work with you to provide the information or item you need through an alternative, accessible channel.

This statement was last updated on June 1, 2026.